From the very beginning, we have been passionately dedicated to our core ethos of 'innovation and service first.' This unwavering commitment has propelled us to a prestigious standing, garnering esteemed recognition and admiration across the industry. Throughout the years, our valued customers have been our greatest advocates, consistently acknowledging our commitment to excellence. With our cutting-edge facilities and formidable technical prowess, we lead the charge in pioneering innovation. We fervently aim to partner with our clients in crafting revolutionary new products, igniting success and propelling progress hand in hand.
❓ Frequently Asked Questions
What products do you offer for warehouse automation?
Our main products include the integration of automated warehouses such as VLM (Vertical Lift Machine), VCM (Vertical Carousel Machine), VSM (Vertical Sorting Machine), IHSM (Intelligent Horizontal Sorting Machine), Smart AS/RS, and AGV/RGV systems.
What are the primary applications for these storage systems?
They are mainly used for storing tools, industrial spare parts, electronic components, medical drugs, and important documents. Industries served include aerospace, machinery, petrochemical, medicine, electronics, archives, and automotive.
What is the typical lead time for an order?
Delivery times depend on the order size. Small quantities typically take about 60 days, while larger quantities or new production items may require a minimum of 90 days, depending on stock availability.
Do you have experience with international shipping?
Yes, we have extensive experience in shipping to various countries. Our logistics partners are well-versed in international transportation, ensuring smooth delivery worldwide.
What are your standard payment terms?
Our terms are typically TT: 50% advance payment to activate the contract, 45% pre-shipment payment, and 5% acceptance payment within 10 days of on-site installation and actual use.
Can the systems be customized for specific tray dimensions?
Yes, our systems are designed for industrial versatility. For example, our standard model supports tray dimensions of W2560mm*D855mm*H125mm with adjustable mobility to fit specific warehouse needs.