Manufacturing Excellence
Founded in 2001, our facility is a trusted OEM/ODM manufacturer specializing in pet supplies and smart appliances. With over 20 years of experience, we provide integrated in-house capabilities including R&D, injection molding, ultrasonic welding, and rigorous quality inspection, backed by ISO9001 and BSCI certifications. Operating from a 2,580m² facility with 15 injection machines, we deliver over 2 million units annually to 30+ countries.
Frequently Asked Questions
Q1: How quickly can I expect a response to my inquiry?
A: We typically provide a quote and detailed information within 12 hours of receiving your inquiry.
Q2: Can I request a sample to evaluate the quality?
A: Yes, samples are available upon confirmation of product details. If we have stock, samples can be provided, though freight costs are the responsibility of the buyer.
Q3: What is the typical lead time for samples?
A: Samples are generally ready for delivery within 5 to 7 days.
Q4: What is the Minimum Order Quantity (MOQ)?
A: The standard MOQ for customized orders is 540 units. However, we are open to discussing smaller quantities for initial trial orders.
Q5: What is the production lead time for mass orders?
A: For standard MOQ orders, the lead time is usually 30-35 days. For peak seasons or larger quantities, we will provide a timeline based on current production plans.
Q6: What are the accepted delivery and payment terms?
A: We support EXW and FOB delivery terms. Payments can be made via T/T or irrevocable L/C at sight.
Okapi Logistics
